ClassGuard Support
Standard Support
- Included in ClassGuard license
- 3 questions regarding installation or initial setup
- Updates within same major version
Support contracts are available under the following conditions:
Silver Support
- All major and minor updates
- Costs 199€ per year
Gold Support
- All major and minor updates
- Access to internal issue tracker
- 3 support requests per year (by EMail, one request may consist of several EMails)
- Guaranted response on the next business day
- Costs 399€ per year
Individual Support
Individual support is also available on a per hour base (125€/hour).
Please contact our support team.